PROBLEMS AND SOLUTIONS GUIDE

Q

 

 

PROBLEM

POSSIBLE CAUSE

SOLUTION

Short run time (Less than

Undercharged battery

Charge the battery. A new battery should have been

1 - 3 hours per charge)

 

charged for at least 18 hours before using the vehicle for

 

 

the first time. After first-time use, recharge the battery for

 

 

at least 14 hours after each use. Never charge the

 

 

battery longer than 30 hours.

 

 

Check all wires and connectors. Make sure the motor

 

 

harness connector is tightly plugged into the battery, and

 

 

that the charger is plugged into the wall.

 

 

Make sure power flow to the wall outlet is “ON”.

 

Overcharged battery

Do not charge the battery longer than 30 hours. If you

 

 

suspect that your battery is damaged as a result of

 

 

overcharging, contact your local Power Wheels® authorized

 

 

service center. They can test the battery for you.

Battery is old and will not accept full charge

Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with a Power Wheels® 12 Volt Lead-Acid Rechargeable Battery.

Do not substitute parts.

 

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down

 

 

operation of the vehicle if the vehicle is overloaded or the

 

 

driving conditions too severe. Once a fuse has "tripped",

 

 

remove your foot from the pedal and wait approximately

 

 

25 seconds before operating the vehicle again. To avoid

 

 

repeated automatic shutdowns, do not overload the vehicle

 

 

by exceeding the 130 lbs maximum weight capacity or by

 

 

towing anything behind the vehicle. Do not drive up hills or

 

 

run into fixed objects, which can cause the wheels to stop

 

 

spinning while power is still being supplied to the motors.

 

 

If a thermal fuse continually trips, contact your local

 

 

Power Wheels® authorized service center.

Vehicle runs sluggishly

Undercharged battery

Charge the battery. A new battery should have been

 

 

charged for at least 18 hours before using the vehicle for

 

 

the first time. After first-time use, recharge the battery for

 

 

at least 14 hours after each use. Never charge the battery

 

 

longer than 30 hours.

 

 

Check all connectors. Make sure the charger connector

 

 

is tightly plugged into the battery, and that the charger is

 

 

plugged into the wall.

 

 

Make sure power flow to the wall outlet is “ON”.

 

Battery needs charging

Be sure to charge the battery after each use.

Battery is old and will not accept full charge

Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on vehicle use and use conditions. Replace only with a Power Wheels® 12 Volt Lead-Acid Rechargeable Battery.

Do not substitute parts.

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing

 

more than two riders at one time, exceeding the 130 lbs.

 

maximum weight capacity, or by towing objects behind the

 

vehicle. If the vehicle is overloaded, the built-in thermal fuse in

 

the battery may "trip", and automatically shut down operation

 

for approximately 25 seconds. Adjust the driving conditions

 

to prevent repeated automatic shutdowns.

Driving conditions are too stressful

Use only on generally level ground.

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Fisher-Price N8417 owner manual Problems and Solutions Guide, Battery is old and will not accept full charge