Problem
Possible causes
What to do
The display on the front panel does not light up.
No sound or picture, but the front panel shows red light.
No sound or picture.
Bad picture / blocking error.
The RCU is not working.
Main cable is not connected.
The receiver is in standby mode.
The satellite dish is not pointing at the satellite.
No signal or weak signal.
The satellite dish is not pointing at the satellite.
Signal is too strong.
Satellite dish is too small.
LNB noise factor too high.
The LNB is faulty.
Battery exhausted.
RCU is incorrectly aimed.
Check that the main cable is plugged into the power socket.
Press the standby button.
Adjust the dish. Check the signal level in the Antenna Setup menu.
Check the cable connections, LNB and other equipment connected between the LNB and the receiver, or adjust the dish.
Adjust the dish.
Connect a signal attenuator to the LNB input.
Change to a larger dish.
Change to an LNB with lower noise factor.
Change the LNB.
Change the batteries.
Aim RCU at the receiver, or check that nothing blocks the front panel.
Note : If you have tried all of the actions suggested above, without solving the
problem, please contact your dealer or service provider.
