Problem

Possible Cause

 

Remedy

 

 

 

 

[3] Ice purge cycle will

a) Water Control Relay

1. Low water safety

1. Replace.

not start.

 

circuit open

 

 

 

(bad contacts ).

 

 

b) Control Switch

1. Bad contacts.

1. Check for continuity and

 

 

 

replace.

 

 

 

 

 

c) Bin Control

1. Open.

1. Bin full, check for

 

 

 

continuity on proximity

 

 

 

switch.

 

 

 

 

 

d) Control Board

1. Fails to operate gear

1. See "II.D.4. Control Board

 

 

motor relay.

Check Procedure."

 

 

 

 

 

e) Gear Motor Fuse

1. Blown.

1. Check gear motor

 

 

 

amperage, bearing

 

 

 

wear (see "V.F.1. Upper

 

 

 

Bearing Wear Check"),

 

 

 

and supply voltage.

 

f) Gear Motor Thermal

1. Open.

1. Check gear motor

 

Protector

 

bearings, supply voltage.

 

g) Gear Motor

1. Open windings.

1. Replace.

 

 

 

 

 

 

2. Auger coupling broke.

2. Replace.

 

 

 

 

 

 

3. Locked bearings.

3. Replace.

 

 

 

 

[4] Freeze cycle will not

a) Gear Motor Protect

1. Open coil.

1. Replace.

start (compressor).

Relay

2. Open contacts.

2. Replace.

 

 

 

 

 

 

 

b) Control Board

1. Defective.

1. See "II.D.4. Control Board

 

 

 

Check Procedure."

 

 

 

 

 

c) Starter (Start Relay)

1. Bad contacts.

1. Check for continuity and

 

 

 

replace.

 

 

 

 

 

 

2. Coil winding open.

2. Replace.

 

 

3. Loose connections.

3. Tighten.

 

 

 

 

 

d) Start Capacitor or Run

1. Defective.

1. Replace.

 

Capacitor

 

 

 

 

 

 

 

e) Compressor

1. Power supply not

1. Refer to nameplate and

 

 

within specifications.

correct.

 

 

 

 

 

 

2. Wiring to compressor.

2. Check for loose or open

 

 

 

connection, repair or

 

 

 

replace.

 

 

3. Defective.

3. Replace.

 

 

 

 

 

 

4. Compressor locked

4. Replace.

 

 

and internal motor

 

 

 

protector tripped.

 

 

 

 

 

[5] All components

a) Refrigerant

1. Low charge.

1. See "V.B. Service for

run, but no ice is

 

 

Refrigerant Lines."

produced.

 

 

 

 

2. Refrigerant line or

2. Remove the restriction or

 

 

 

 

component restricted.

component and replace

 

 

 

the drier.

 

 

3. Air or moisture

3. Recover refrigerant,

 

 

trapped.

replace drier, evacuate,

 

 

 

and recharge.

 

 

 

 

 

b) Expansion Valve

1. Bulb loose.

1. Secure bulb.

 

 

 

 

 

 

2. Operating erratically.

2. Check and replace.

 

c) Compressor

1. Defective.

1. Replace.

 

 

 

 

40

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Hoshizaki DCM-500BWH-OS service manual Problem Possible Cause Remedy
Page 39 Page 41

DCM-500BWH-OS specifications

The Hoshizaki DCM-500BWH-OS, DCM-500BWH, DCM-500BAH, and DCM-500BAH-OS are advanced ice makers designed to meet the needs of busy commercial environments. Hoshizaki is a renowned manufacturer known for producing high-quality refrigeration and foodservice equipment, and their DCM series of ice makers exemplifies this commitment to excellence.

One of the main features of the DCM-500 series is its ability to produce a significant amount of ice, ideally suited for restaurants, bars, and hotels. With a production capacity of up to 500 pounds of nugget ice per day, these units provide an efficient solution for establishments that require a steady supply of ice.

The nugget ice produced by the DCM-500 series is not only soft and chewable but also retains the cold temperature longer, making it perfect for beverages. This appealing characteristic of nugget ice caters to growing customer preferences for premium ice options.

These models also incorporate advanced ice-making technology, ensuring consistent quality. The DCM-500BWH-OS and DCM-500BAH-OS variants feature a self-contained design that makes installation simple and efficient, providing enhanced portability that makes them versatile for different locations within a commercial space.

The DCM-500BWH and DCM-500BAH models are equipped with features like a built-in ice bin that allows for storage convenience. The ice bins have a substantial holding capacity, reducing the frequency of refills and improving overall operation efficiency.

Additionally, the DCM-500 series is designed with energy efficiency in mind. Integrated with modern refrigeration systems, these ice makers comply with energy-saving standards, helping to reduce operational costs. User-friendly controls allow for easy adjustment and monitoring, ensuring that operators can manage their ice production without hassle.

Moreover, the robust construction materials used in these models increase durability, making them suitable for high-demand environments. Features such as easy-to-clean surfaces and self-diagnostic systems further optimize maintenance, ensuring prolonged performance without significant downtime.

Overall, the Hoshizaki DCM-500BWH-OS, DCM-500BWH, DCM-500BAH, and DCM-500BAH-OS ice makers are excellent choices for businesses seeking reliable and high-capacity ice production. Their advanced features, energy efficiency, and user-friendly operation make them a valuable addition to any commercial kitchen or bar setup.
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