Freecom MediaPlayer for Mac
2.I have installed the Mac Drivers and Freecom MediaPlayer will not Enable. Make sure you have the latest drivers, available at the Download Center.
Please check the following:
Verify that your cables are plugged in correctly and that you have a link on the switch where Freecom MediaPlayer is plugged into.
Make sure that it is formatted to a file system that your Mac can recognize. You can run Disk Utility (Application > Utilities > Disk Utility). This will allow you to see the drive and format it to Mac OS Extended or
When plugged in via NDAS (Ethernet), please try enabling Read Only mode and reboot your Mac. It should show up on your desktop as a Hard Drive. Then use the NDAdmin utility to enable Read/ Write mode.
If that still does not work, try plugging it in via USB to see if it is recognized just to make sure the Freecom MediaPlayer is fine. If that works, then try reinstalling the Freecom MediaPlayer software.
If it still does not mount, then try formatting the Freecom MediaPlayer again via USB and retry Enabling the drive.
3. How should I format Freecom MediaPlayer?
It is recommended to format Freecom MediaPlayer to Mac OS Extended format using the Disk Utility (Applications > Utilities > Disk Utility). If you also have a Windows computer as well, and would like to use it between the two, then you must format it to FAT32 for it to be recognized on both computers. You may use the
4.The Freecom MediaPlayer mounts up fine and I can see it on my desktop, but it disappears randomly and reappears. What is going on?
This problem can occur if the connection between your computer and the Freecom MediaPlayer are a little unstable. Make sure that you are not using any Hubs, and that only Switches are being used to connect your computers and the MediaPlayer to each other. If you are using a wireless connection, make sure your signal strength is strong. Try to connect the Freecom MediaPlayer directly to your ethernet port on your Mac to see if the connection is stable. This will ensure that the Freecom MediaPlayer's ethernet port is fine. If your connection stabilizes, then try replacing your ethernet switch or router. If the problem persists with any switch or router, a newer software version may fix your issue. Check the Download Center for possible updates.
5. Can I acces the Freecom MediaPlayer from my Mac in a Windows OS network?
Yes you can, but there are limitations writting to the Freecom MediaPlayer with this setup. First it is best to format the Freecom MediaPlayer to FAT32. Once you register the Freecom MediaPlayer from your Mac, you will not be able to have write access if another Windows OS computer has mounted read write. However the Freecom MediaPlayer can be used for windows file sharing and can map from the Mac.
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