Friedrich R-410A Service and Assistance, Available Accessories, If you require further assistance

Service and Assistance

Before calling for service, please check the “Troubleshooting Tips” section on pages 40 and 41. This may help you to find the answer to your problem, avoid unnecessary service calls, and save you the cost of a service call if the problem is not due to the product itself. If you have checked the “Basic Troubleshooting” section and still need help, it is available as follows:

You can find the name of your local Authorized Service Provider by visiting our web site at www.friedrich.com.

If you require further assistance

You can call the Customer Support Call Center at 1-800-541-6645.

Before calling, please make sure that you have the complete model and serial number, and date of purchase of your equipment available. By providing us with this information, we will be better able to assist you.

Our specialists are able to assist you with:

‹Specifications and Features of our equipment.

‹Referrals to dealers, and distributors.

‹Use and Care Information.

‹Recommended maintenance procedures.

‹Installation information.

‹Referrals to Authorized Service Providers and Parts depots.

Available Accessories

DC-2 Drain Kit – Part No. 01900235

In some installations, excess condensate water caused by extremely humid conditions, may result in an undesirable water drip such as on a patio or over an entryway. MODEL DC-2 DRAIN KIT (Part No. 01900-235) can be installed to drain excess condensation to an alternate location.

Carbon Filter Kits

The kits vary depending on the chassis size (small, medium, large). Each kit contains three (3) filters.

WCFS – Carbon filter kit for small chassis models. WCFM – Carbon filter kit for medium chassis models. WCFL – Carbon filter kit for large chassis models.

Remote Wall Thermostats

RT4 – Digital wall thermostat hard wired with single speed fan.

RT5 – Digital wall thermostat hard wired with a digital display, two fan speed selection, filter check light, temperature limiting, status indicator light, room temperature offset, backlight and battery backup.

Window Installation Kits (Standard in Kühl Models without Heat)

KWIKS – For all ES and YS models. KWIKM – For all EM and YM models. KWIKL – For all EL and YL models.

See www.friedrich.com for additional accessories for your unit.

54