| Solutions to common problems • BEFORE YOU CALL |
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Problem | Solution |
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Oven smokes excessively during broiling. | • Incorrect setting. Follow broil instructions in Setting Oven Controls. |
| • Make sure oven door is opened to broil stop position. |
| • Meat too close to the broil element. Reposition the oven rack to provide |
| proper clearance between the meat & the element. Preheat the broil |
| element for searing. |
| • Meat not properly prepared. Remove excess fat from meat. Cut remaining |
| fatty edges to prevent curling, but do not cut into lean. |
| • Broiler pan and insert wrong side up and grease not draining. Always |
| place insert on the broiler pan with ribs up & slots down to allow grease |
| to drip into pan (some models). |
| • Grease has built up on oven surfaces. Regular cleaning is necessary when |
| broiling frequently. Old grease or food spatters cause excessive smoking. |
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Flames inside oven or smoking from | • Excessive spillovers in oven. For example this will happen for pie |
oven vent. | spillovers or large amounts of grease left on the oven bottom. Wipe up |
| excessive spillovers before starting oven. If flames or excessive smoke |
| are present see Setting broil in the Setting Oven Controls section. |
Oven control panel beeps & displays any F code error.
•Oven control has detected a fault or error condition. Press clear off to clear the display & stop beeping. Try the bake or broil feature again. If the F code error repeats, remove power from appliance, wait 5 minutes and then repower appliance and set clock for the time of day. Try the bake or broil feature again. If the fault recurs, record fault and call for service.
Scratches or abrasions on cooktop | • | Coarse particles such as salt or sand between cooktop and utensils can |
surface. |
| cause scratches. Be sure cooktop surface and bottoms of utensils are |
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| clean before usage. Small scratches do not affect cooking and will |
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| become less visible with time. |
| • Cleaning materials not recommended for | |
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| used. See Cooktop cleaning and maintenance in the Care & Cleaning |
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| section of this Use & Care Guide. |
| • | Cookware with rough bottom has been used. Use smooth, |
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| cookware. |
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Metal marks on the cooktop. | • | Sliding or scraping of metal utensils on cooktop surface. Do not slide |
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| metal utensils on cooktop surface. Use a |
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| remove the marks. See “Cooktop cleaning and maintenance” in the Care |
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| & Cleaning section. |
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Brown streaks or specks on cooktop | • | Boilovers are cooked onto surface. Use razor blade scraper to remove soil. |
surface. |
| See Cooktop Cleaning and Maintenance in the Care & Cleaningsection. |
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Areas of discoloration with metallic sheen | • | Mineral deposits from water and food. Remove using a |
on cooktop surface. |
| cleaner. Use cookware with clean, dry bottoms. |
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