Solutions to common problems • BEFORE YOU CALL

 

 

 

 

 

 

Problem

Possible Causes

Solutions

 

 

 

Oven portion of

Incorrect oven control setting.

Be sure the oven control was set correctly for the requested

appliance does not

 

feature. See Setting Oven Controls section and review

operate.

 

instructions for the desired cooking function in this manual or see

 

 

"Entire appliance does not operate" in this checklist.

Lock feature set (some models). Cancel the lock feature (some models).

Entire appliance does

Power supply to appliance

not operate.

disconnected or electrical

 

power outage.

Be sure appliance power cord is plugged properly to electrical outlet. Check house circuit breaker; reset if needed. If the electric service to the house is out, call your local electric utility for service.

 

Service wiring is incomplete.

Contact your dealer, installing agent or authorized service agent

 

 

for assistance.

 

 

 

Range is not level.

Floor is not level, weak or

If floor under range is sagging or sloping, contact a carpenter to

 

unstable.

correct the problem.

 

 

 

 

The cooktop or oven racks are

To correct, place oven rack in center of oven. Place a bubble (or

 

not level.

spirit) level centered on the oven rack. Adjust by turning leveling

 

 

legs at bottom of range until the oven rack rests level.

 

 

 

 

Cabinet alignment may make

Be sure kitchen cabinets are square & have sufficient room for

 

range appear not level.

appliance clearance.

 

 

 

Cannot move

Carpet interferes with range.

Provide sufficient space so appliance may be lifted over carpet.

appliance easily.

 

 

Cabinets are built in too tightly

Contact builder or installer to make appliance accessible.

Appliance must be

to appliance sides.

 

accessible for

 

 

 

service.

 

 

Quick bake fan makes

The quick bake fan may turn

This is normal. On some cooking features the convection fan may

noise.

ON or OFF automatically.

run until the feature is done or the door was opened or closed.

 

 

 

Quick bake fan turns

Oven door is open.

The quick bake fan will turn OFF if the oven door is opened while

ON and OFF while

 

quick bake feature is active. Close oven door.

cooking.

 

 

Quick bake fan turns on with features that should run without a fan (some models).

For some models the quick bake fan may turn ON while preheating.

This is normal (some models).

Oven control displays

The probe is not fully inserted

Double check that the probe is fully inserted into probe

"PErr". The probe is

into the probe receptacle.

receptacle. Use only the probe originally supplied with range.

not recognized by the

 

 

Probe has overheated.

Remove the probe from the receptacle, then reconnect probe into

oven control.

 

 

the receptacle (check that it is fully inserted into the receptacle).

 

 

Be sure the probe sensor is covered by food and not exposed to

 

 

avoid overheating.

If the error code remains, the probe may be damaged or the probe cable has a short.

Remove the probe from receptacle and oven. The oven may still be used normally without the probe. Call your authorized service agent for assistance.

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Frigidaire 316902315 important safety instructions Solutions to common problems Before YOU Call