BEFORE YOU CALL • Solutions to common problems
Problem | Possible Causes | Solutions |
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bake or | The time of day is incorrect. | Set clock with correct time of day before adding a delay start |
did not start at the |
| setting. See "Setting the clock" in Setting Oven Controls |
time expected. |
| section. |
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Strong odor from | It is normal for odors to occur during | |
range or smells hot. | first few times. | the first |
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| area. Open any windows and if available turn on an exhaust fan |
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| or overhead range hood during the |
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Unable to remove | Oven door locks immediately | Press cancel to stop |
items from oven after | after setting | Once unlocked, remove any items left in the oven, close the oven |
starting |
| door and set for |
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Oven door did not | Oven is too hot. | Allow about 1 hour after the |
unlock after the self- |
| enough before the oven door will unlock. |
clean cycle. |
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Incorrect control setting. | Carefully follow the prepartion and programming instructions | |
will not start. |
| under |
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| Oven door open. | The oven door must lock before the |
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| sure the oven door is closed before starting |
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The control has determined | In some cases after cancelling | |
restart afterbeing | oven is too hot to restart self- | wait up to 4 hours before the |
cancelled. | clean (some models). | again. Watch display for any messages. |
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Soil not completely | Heavy soils. Clean time too | Set |
removed after self- | short or spillovers were left | excessive spillovers from oven before starting |
cleaning cycle. | inside oven. | Carefully follow prepartion instructions under |
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| Failure to clean soil from the | These areas are not within the |
| oven frame, the door liner | enough to burn on residue. Clean these areas before starting a |
| outside the oven door gasket | |
| and the small area at the front | nylon brush and water or a nylon scrubber. Be careful not to |
| center of the oven bottom. | damage the oven gasket. |
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| Interrupted by power outage. | Once power is restored restart |
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Powdered ash inside | This is normal. The | Wait for the oven to completely cool. Wipe away any residue or |
the oven cavity after | temperature of the | powdered ash from the oven interior using a clean damp cloth or |
feature turned dirt to ash. | paper towel. | |
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Oven rack finish is | Oven racks left inside oven | Remove all oven racks from oven before starting |
dull or discolored. | during | Clean after removing from the oven using a mild, abrasive cleaner |
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| following manufacturer's instructions. Thoroughly rinse and dry. |
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Oven rack no longer | Oven racks left inside oven | Remove all oven racks from oven before starting |
slides in or out of | during | ease rack movement, remove from oven and clean if needed. |
oven easily. |
| Then apply a small amount of vegetable oil to a paper towel and |
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| wipe oil on edges of oven racks. Do not use lubricant spays. |
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