| Before you call | |
| Solutions to Common Problems | |
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OCCURRENCE | POSSIBLE CAUSE/SOLUTION | |
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Scratches or abrasions on | (1) Coarse particles such as salt or sand between cooktop and utensils can cause scratches. | |
cooktop surface. | Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches do | |
| not affect cooking and will become less visible with time. (2) Cleaning materials not recom- | |
| mended for | |
| Cooktop Models” section under General Cleaning. (3) Cookware with rough bottom has been | |
| used. Use smooth, | |
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Metalmarks. | (1) Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on | |
| cooktop surface. Use a | |
| “Cooktop Cleaning - Ceramic Glass Cooktop Models” section under General Cleaning. | |
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Brown streaks or specks. | (1) Boilovers are cooked onto surface. Use razor blade scraper to remove soil. “Cooktop | |
| Cleaning - Ceramic Glass Cooktop Models” section under General Cleaning. | |
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Areas of discoloration with | (1) Mineral deposits from water and food. Remove using a | |
metallic sheen. | cream. Use cookware with clean, dry bottoms. | |
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Poor baking results. | (1) Many factors affect baking results. Make sure the proper rack position is used. Center | |
| food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the set | |
| temperature before placing food in the oven.Try adjusting the recipe's recommended tempera- | |
| ture or baking time. If you feel the oven is too hot or cool, see “Adjusting Oven Tempera- | |
| ture” in the Electronic Oven Control guide. | |
Fan noise during cooking | (1) A cooling fan may automatically turn on and off to cool internal parts. It is normal, and the | |
operation. | fan may continue to run even after oven is turned off. | |
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Flames inside oven or | (1) Excessive spillovers in oven. This is normal, especially for pie spillovers or large amounts | |
smoking from vent. | of grease on the oven bottom. Wipe up excessive spillovers before starting the | |
| cycle. If flames or excessive smoke are present, stop the | |
| steps under "Stopping or Interrupting the | |
| guide. | |
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Oven smokes excessively | (1) Control(s) not set properly. Follow instructions under “Setting Oven Controls”. (2) Make | |
during broiling. | sure oven is opened to Broil Stop Position.(3) Meat too close to the element. Reposition the | |
| rack to provide proper clearance between the meat and the element. Preheat broil element. (4) | |
| Grid on broiler pan wrong side up and grease not draining. Always place grid on the broiler pan | |
| with ribs up and slots down to allow grease to drip into pan. (5) Grease has built up on oven | |
| surfaces. Regular cleaning is necessary when broiling frequently. Old grease or food spatters | |
| cause excessive smoking. (6) Control(s) not set properly. Follow instructions under “Oven | |
| Cleaning” in the Electronic Oven Control Guide. | |
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(1) | ||
not work. | Cleaning Cycle” in the Electronic Oven Control Guide. | |
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Soil not completely | (1) Failure to clean bottom, front top or oven, frame or door area outside oven seal. These | |
removed after | areas are not in the | |
cycle. | areas before the | |
| nylon brush and water or nylon scrubber. Be careful not to damage the oven seal. (2) Exces- | |
| sive spillovers in oven. Set | |
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Avoid Transportation Damage to your Range
If you have to move your range into/out of your residence or when moving to a new home, it is suggested that you take the following precautions:
(1)Screw in the levelling legs under the range. (2) Remove the racks and other utensils from the oven, and from the lower drawer. (3) Use adhesive tape to firmly secure the door and the drawer to the side panels. Also attach the electric power cord in the same manner. (4) Use a
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