Frigidaire DGHF2360PF Before You Call, Concern, Potential Cause, Common Solution

BEFORE YOU CALL

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

Visit our web site at

www.frigidaire.com

CONCERN	POTENTIAL CAUSE	COMMON SOLUTION
AUTOMATIC ICE MAKER
Ice maker is	• Ice maker is turned off.	• Turn on ice maker. For the fresh food ice maker,
not making		press and hold the “Ice Off” button for three
any ice.		seconds until the indicator light is off. For the
		freezer ice maker, lower the wire signal arm.
	• Refrigerator is not	• Connect the unit to the household water
	connected to water line or	supply and ensure the water valve is open.
	water valve is not open.
	• The water supply line is	• Ensure that the supply line does not kink
	kinked.	when the refrigerator is pushed into place
		against the wall.
	• The water filter is not	• Remove and re-install the water filter. Be sure
	seated properly.	to push the filter firmly so that you hear it lock
		solidly into position.
	• The water filter may be	• If water dispenses slowly or not at all, or if
	clogged with foreign	the filter is six months old or older, it should
	material.	be replaced.
	• Freezer ice maker wire	• Move any item or frozen ice cubes that may
	signal arm is being	block the signal arm from being in the on or
	held up by an item not	down position. See Automatic Ice Maker-
	allowing it to go in the on	Freezer section in manual.
	or down position.
Ice maker is	• Ice maker is producing	• The fresh food and freezer ice makers will each
not making	less ice than you expect.	produce approximately 2.5 pounds of ice every
enough ice.		24 hours depending on usage conditions.
	• The water filter may be	• If water dispenses slower than normal, or if
	clogged with foreign	the filter is six months old or older, it should
	material.	be replaced.

•The water supply line is • Ensure that the supply line does not kink

kinked.	when the refrigerator is pushed into place
	against the wall.

•Saddle valve on cold • Turn off household water line valve. Remove

		water pipe is clogged	valve. Ensure that valve is not a self-piercing
		or restricted by foreign	saddle valve. Clean valve. Replace valve if
		material.	necessary.
	•	Heavy traffic, opening	• Press Fast Freeze to temporarily increase ice
		or closing of the doors	production rate.
		excessively.
	• Freezer control is set too		• Set freezer control to colder setting to improve
		warm (freezer ice maker).	performance of the ice maker (freezer ice maker).
			Allow 24 hours for temperature to stabilize.
Freezer ice	•	Ice maker wire signal arm	• Move any item or frozen ice cubes that may
maker will		is being held down by a	block the signal arm from being in the off or
not stop		package in the freezer	upward position. See Automatic Ice Maker-
making		that has fallen against ice	Freezer section in manual.
ice (select		maker.
models).

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