5.2Operator Troubleshooting Guide
PROBLEM | POSSIBLE CAUSES | CORRECTIVE ACTION | |
Computer does not | A. No power to unit. | A. Turn on circuit breaker. | |
B. Computer not turned on. | B. Press computer ON/OFF key. | ||
activate. | |||
C. Main power switch off. | C. Turn main power switch on. | ||
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| A. Water not turned on. | A. Turn water on. | |
Autofill does not add | B. Upper float stuck in up | B. Clean float switch assembly (see | |
position. | Section 4.1). | ||
water. | |||
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| C. Malfunctioning solenoid | C. Call ASA. | |
| valve. |
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Autofill does not shut | A. Dirty/sticking upper float | A. Clean float switch assembly (see | |
switch. | Section 4.1). | ||
off when the cookpot | |||
B. Malfunctioning solenoid | B. Call ASA. | ||
is full. | |||
valve. |
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Water will not heat |
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(computer is on, water | A. Dirty/sticking lower float | A. Clean float switch assembly (see | |
is at normal level, but | |||
switch. | Section 4.1). | ||
LO is not showing on | |||
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the computer). |
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Water will not heat | A. Defective controller. | A. Call ASA. | |
(water above lower | |||
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water level sensor and |
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B. Malfunctioning element | B. Call ASA. | ||
LO is showing on the | |||
or other component in |
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computer). |
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heating system. |
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Water heats but does | A. Defective controller. | A. Call ASA. | |
not reach setpoint. | B. Malfunctioning element. | B. Call ASA | |
Timer does not count | A. Operator error. | A. Push a product button. | |
down. | B. Defective controller. | B. Call ASA |
