Problems and Solutions

■ Shooting

Problem

Solution

 

• The memory card is full: Insert a new memory card or delete pictures (P14, 29).

 

• The memory card is not formatted: Format the memory card (P92).

No picture is taken when

• There is dirt on the memory card contacts: Clean the contacts with a soft, dry cloth.

• The memory card is damaged: Insert a new memory card (P14).

the shutter button is

• The battery is exhausted: Charge the battery (P13) or insert a fully-charged spare battery (P14).

pressed.
• The camera has turned off automatically: Turn the camera on (P18).

 

 

• The indicator lamp was orange when you attempted to record a panorama: Wait until the indicator lamps turns off

 

(P3).

 

 

Mottling (“noise”) appears

 

in the monitor or view-

Gain is increased to aid composition when the subject is poorly lit and aperture is stopped down, which may result

finder when the shutter

in noticeable mottling when images are previewed in the displays. Images taken with the camera are unaffected.

button is pressed halfway.

 

 

 

 

• The subject is close to the camera: Select macro mode (P32), if available. If macro mode is unavailable, choose a

The camera does not focus.

different shooting mode (P127).

• The subject is far away from the camera: Cancel macro mode (P32).

 

• The subject is not suited to autofocus: Use focus lock (P51) or manual focus (P47).

 

 

Intelligent Face Detection

Intelligent Face Detection is not available in the current shooting mode: Choose a different shooting mode (P127).

is not available.

 

 

• The subject’s face is obscured by sunglasses, a hat, long hair, or other objects: Remove the obstructions.

 

• The subject’s face occupies only a small area of the frame: Change the composition so that the subject’s face oc-

No face is detected.

cupies a larger area of the frame (P51).

• The subject’s head is tilted or horizontal: Ask the subject to hold their head straight.

 

 

• The camera is tilted: Keep the camera level.

 

• The subject’s face is poorly lit: Shoot in bright light.

 

 

Wrong subject is selected.

The selected subject is closer to the center of the frame than the main subject. Recompose the picture or turn face

 

detection off and frame the picture using focus lock (P51).

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