Problems and Solutions

■ Playback

Problem

Solution

Pictures are grainy.

The pictures were taken with a different make or model of camera.

Playback zoom is unavail-

The pictures were created using ORESIZE or with a different make or model of camera.

able.

 

 

• Playback volume is too low: Adjust playback volume (P89).

No sound in movie

• The microphone was obstructed: Hold the camera correctly during recording (P2, 33).

playback.

• The speaker is obstructed: Hold the camera correctly during playback (P2, 35).

 

• The camera is in silent mode: Turn silent mode off (P88).

Selected pictures are not

Some of the pictures selected for deletion are protected. Remove protection using the device with which it was

deleted.

originally applied (P83).

 

 

File numbering is unex-

The battery-chamber cover was opened while the camera was on. Turn the camera off before opening the bat-

pectedly reset.

tery-chamber cover (P14, 18).

■Connections/Miscellaneous

Problem

Solution

Problem connecting or

• The smartphone is too far away: Move the devices closer.

uploading pictures to

• Nearby devices are causing radio interference: Move the camera and smartphone away from microwave ovens or

smartphone.

cordless phones.

 

 

 

• The smartphone is connected to another device: The smartphone and camera can connect to only one device at a

Can not upload images.

time. End the connection and try again.

• There are several smartphones in the vicinity: Try connecting again. The presence of multiple smartphones can

 

 

make connection difficult.

Selecting TRANSMIT or tap- The current image is a movie or was created on another device and can not be uploaded to a smartphone. ping qhas no effect.

Smartphone will not

Select ON for rWIRELESS SETTING > RESIZE IMAGE FOR SMARTPHONE H. Selecting OFF increases

display pictures.

upload times for larger images; in addition, some phones may not display images over a certain size.

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