25 TROUBLESHOOTING
Check again before assuming the player is malfunctioning2Are all the connections correct ?
2Are you following the instructions in the manual ?
2Are the amplifier and speakers operating properly ?
If the
Symptom |
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Power does not turn on. | • | Plug the power supply cord securely into the power outlet. | 12~22, | |
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Playback does not start when PLAY | • | Is there condensation on the disc or player ? (Let stand for 1 or 2 hours.) | – | |
button is pressed. | • | Discs other than DVDs,SuperAudio CDs, video CDs and music CDs cannot be played. | 10 | |
Playback stops immediately. | • | Disc is dirty. Wipe off the dirt. | 11 | |
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| • | Check the connections. | 12~22 | |
Picture does not appear. | • | Check that VIDEO OUT has not been set to “VIDEO OUT:OFF” or “ALL OFF” for PURE | 57, 58 | |
| DIRECT MODE. |
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| • | Set the TV’s input to “video”. | – | |
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| • | Check the connections. | 12~22 | |
| • | Properly set the input of the TV, stereo, etc. | – | |
| • | Check the “DIGITAL OUTPUT” and “COMPRESSION” settings. | 46, 50, | |
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| • Digital signals cannot be output with Super audio CDs. Use analog or IEEE1394 | 16, 17, | ||
Sound is not produced or sound quality |
| connections. | 19, 20, | |
• | Area/layer of Super audio CD being played (MULTI/STEREO/CD) does not match amplifier | 16, 17, | ||
is poor. | ||||
| connections. | 58 | ||
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| • | When the video output setting at “PURE DIRECT” is set to “VIDEO OUT : OFF” or “ALL | 57, 58 | |
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| OFF”, no sound at HDMI connector. |
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| • | When a device not compatible with HDMI specification Ver. 1.1 is connected via an HDMI | 21 | |
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| connector, the audio signals of DVD audio discs |
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| output. |
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Menu playback of video CD’s is not | • | Menu playback is not possible with anything but video CDs with playback control. | 67 | |
possible. |
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Picture is disturbed during the search | • | Some disturbance is normal. | – | |
operation. |
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Buttons do not operate. | • | Some operations are disabled for some discs. | 67 | |
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No subtitles are displayed. | • | Subtitles are not displayed for DVDs not containing subtitles. | – | |
• | Subtitles are turned off. Turn the subtitles setting on. | 35, 36 | ||
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| • | The audio (or subtitle) language does not switch for discs which do not include multiple | 76, 77 | |
Audio (or subtitle) language does not |
| audio (or subtitle) languages. |
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switch. | • | For some discs the audio (or subtitle) language cannot be switched when the operation to | 80 | |
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| switch it is performed, but can be switched on the menu screens. |
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Angle does not switch. | • | The angle cannot be switched for DVDs which do not contain multiple angles. In some | 78 | |
| cases multiple angles are only recorded for specific scenes. |
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Playback does not start when the title is | • | Check the “RATINGS” setting. | 52, 53 | |
selected. |
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The password for rating level has been | • | While the player is in the stop mode, hold the player’s SKIP 9 button and the PLAY | – | |
| button down simultaneously and then hold the OPEN/CLOSE button down for longer than |
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forgotten. |
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| 3 seconds (until “INITIALIZE” disappears from the TV monitor). |
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Reset all the setting to Factory |
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| The lock will be released and all default settings and picture settings will return to the |
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Preset. |
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| default values. |
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The disc is not played with the audio or | • | The disc does not play with the selected audio or subtitle language if that audio or subtitle | 35~37 | |
subtitle language set as the default |
| language is not included on that DVD. |
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setting. |
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Picture is not displayed in 4:3 (or 16:9). | • | Set the “TV ASPECT” default setting to the proper setting for the connected TV. | 43 | |
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