Error messages on the screen | Fujitsu AH531, A531 specification

Troubleshooting and tips

Error messages on the screen

This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation.

If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.

Error message/cause	Resolution
CMOS battery bad	► Contact your sales outlet or our customer
If the error message occurs repeatedly, the	service centre.
If the error message occurs repeatedly, the
buffer battery in the notebook is ﬂat.
System CMOS checksum bad - default conﬁguration	► Switch the notebook off.
used	► Switch the notebook on.
	► Switch the notebook on.
The system conﬁguration information is	► Press the function key					to access the
The system conﬁguration information is	► Press the function key				F2	to access the
incorrect.	BIOS Setup.
	► In the BIOS Setup, select the Exit menu.
	► Select the entry Load Setup Defaults.
	► Select OK and press the Enter key.
Extended memory failed at offset: xxxx Failing Bits:	► Check whether the additional memory
zzzz zzzz	module has been inserted correctly.
When testing the extended memory an error has
resulted at the address xxxx.
Failure Fixed Disk n	► Start the BIOS Setup (Primary Master
The settings of the hard disk drive are incorrect.	submenu) and select the correct settings.
The settings of the hard disk drive are incorrect.

Keyboard controller error	► Switch the notebook off with the ON/OFF
	switch.
	► Wait 3 - 5 seconds and switch on the
	notebook again.
Keyboard error	If you are using an external keyboard:
	► Check the connection and reboot the
	notebook.
nn Stuck key	► Make sure that no key is pressed.
Operating system not found	► Check in the BIOS Setup whether your hard
	disk has been set correctly.
	► Make sure that the operating system is
	installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP	► Press the		function key to start the
Press <F1> to resume, <F2> to SETUP	► Press the	F1	function key to start the
This error message appears if an error occurs	operating	system.
This error message appears if an error occurs	► Press the function key					to access the
during the self-test before starting the operating	► Press the function key				F2	to access the
system.	BIOS Setup.

68	Fujitsu Technology Solutions

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Fujitsu AH531, A531 manual Error messages on the screen, Error message/cause Resolution

Contents

Lifebook A531 Lifebook AH531 Page Page Copyright Lifebook A531 Lifebook AH531 Page Contents Removing and installing components during servicing Regulatory information for notebooks without radio device Contents Innovative technology Further informationInnovative technology Not switch off the device Notational conventionsThis font Ports and controls Ports and controlsFront Ports and controls Left panel Right-hand side Ports and controls Underside Safety notes Important notesImportant notes Additional safety notes for devices with radio components Energy savingEnergy saving under Windows Travelling with your notebook Before you travel Cleaning the notebook First-time setup of your device First-time setup of your deviceUnpacking and checking the device Mains adapter connecting Selecting a location Switching on the device for the ﬁrst time Status indicators Working with the notebookWorking with the notebook Wireless components indicator Power-on indicator/StandbyBattery charging indicator/power connector Drive indicator Switching on the notebook Keyboard + = Key Working with the notebook Description Backspace key Tab keyEnter key return Caps Lock key Virtual numeric keypad Switching the wireless components on / off Separate numeric keypad device-dependentKey combinations Power management functions Switch between open applicationsDisplay if an external monitor is connected Windows security/Task-Manager Country and keyboard settings Touchpad and touchpad buttonsMoving the pointer Executing commands Switching the Touchpad on and offSelecting an item Dragging items LCD screen ExampleBackground lighting Rechargeable battery Webcam Charging, caring for and maintaining the battery Removing and installing the batteryMonitoring the battery charging level Battery storage Removing the battery Optical drive Handling data carriers CD/DVD indicator Inserting or removing a data carrier Manual removal emergency removal Using the power-management features Memory cards Supported formatsInserting the memory card Removing the memory card ExpressCards Inserting the card Loudspeakers and microphones Removing the card SIM card devices with Umts module Inserting the SIM cardRemoving the SIM card Wireless LAN / Bluetooth / Umts Switching the wireless components on and offSetting up Wlan access Access via Umts Ethernet and LAN Security functions Use Kensington LockSecurity functions Conﬁguring password protection in Bios Setup Utility Protecting Bios Setup Utility supervisor and user password Password protection for booting of the operating system Changing the supervisor or user password Password protection for the hard disk Activating hard disk protection Connecting external devices Connecting external devicesConnecting devices to the notebook Disconnecting devices from the notebook Connecting an external monitor Hdmi port Connecting USB devices How to remove USB devices correctlyDevice drivers Connecting external audio devices Microphone port/LineHeadphone port Removing and installing components during servicing Removing and installing components during servicing Installing and removing memory expansion Preparing to remove components Removing the cover Removing memory modules Installing a memory module Securing the cover Removing and installing the hard disk Removing a cover Removing a hard disk Installing a hard disk Finishing component removal Attaching the cover Settings in Bios Setup Utility Starting the Bios Setup UtilityOperating Bios Setup Utility Settings in Bios Setup Utility Exiting Bios Setup Utility Load Setup Defaults Copy Standard EntriesSave Changes and Power Off Troubleshooting and tips Troubleshooting and tips Help if problems occur Restoring the hard disk contents under Windows Troubleshooting and tips Cause Cause TroubleshootingLCD screen is difﬁcult to read External monitor remains blank External monitor is blank or the image is unstable Leave energy saving mode Printer does not print Radio connection to a network does not workAcoustic warnings Error messages on the screen Error message/cause Resolution Previous boot incomplete Default conﬁguration Technical data Mains adapter 80 W Power adapter, 65 W Manufacturer’s notes Energy StarDisposal and recycling Declarations of Conformity CE marking Regulatory noticesRegulatory information for notebooks without radio device CE marking for devices with radio component Manufacturer’s notes DOC Industry Canada notices Avis Aux Utilisateurs Du Réseau Téléphonique Canadien UL Notice For Authorized Repair Technicians Only FCC regulatory information for notebooks with radio device Federal Communications Commission statementFCC Interference Statement FCC Radio Frequency Exposure statement Manufacturer’s notes Regulatory Information/Disclaimers Export restrictions Fault IndexIndex Handling Index Switch