5.2 Troubleshooting Checklist

 

 

 

 

 

 

Symptom

Check This Item

Remedy

 

 

 

Scanned images are

When "Allow automatic

Right click "ScanSnap Manager" icon on the

blank page removal" is

not displayed on the

task tray, select [Setting...] - [Scanning] tab

enabled, almost blank doc-

screen (when"Allow

and click the [Option...] button. Then unmark

automatic blank page

uments with only a few

the "Allow automatic blank page removal"

removal" is enabled).

characters may be acci-

check box.

 

dentally recognized as

 

 

blank pages and removed

 

 

from scanned image data.

 

Scanned images are

Are the documents fed into

The "Allow automatic image deskew" function

skewed (when "Allow

the ADF with a skew of +-5

can correct skewed images upto +-5 degrees.

automatic image

degrees?

Load the document onto the scanner so that

deskew" is enabled).

 

the document skew does not exceed this limit.

 

 

 

 

Depending on the contents

Refer to " Allow automatic image deskew."

 

of document, the automatic

(page 44)

 

image deskew may not work

 

 

properly.

 

 

 

 

Scanned images are

Depending on the contents

Refer to " Allow automatic image rotation."

skewed (when "Allow

of document, the automatic

(page 45)

automatic image rota-

image rotation may not work

 

tion" is enabled).

properly.

 

 

 

 

(*1): To confirm whether the scanner is connected with USB1.1 or USB2.0, right-click ScanSnap icon on the task and select [Help] - [About ScanSnap Manager], then click [Detail] button on [Version Informa- tion] window. [USB type] is displayed in [Scanner information].

Note) "Double-feed" is a phenomenon where two or more sheets are fed into the scanner in a single operation.

*Visit our Web site for your reference. Other useful information will be posted on the FAQ corner at the following Web site.

http://scansnap.fujitsu.com

5

Troubleshooting

ScanSnap fi-5110EOX Operator's Guide

 

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