5.3 Remedying Common Troubles

Continued from the previous page

Is the document stack 10mm (A4)/ 5mm (A3) or less?

YES

Is the Pad ASSY attached correctly?

YES

Is the Pad ASSY dirty?

NO

Is the Pad ASSY worn out?

NO

 

Reduce the number of

 

 

 

 

 

sheets in the stack.

 

 

 

 

 

NO

 

Attach the Pad ASSY

 

 

 

 

 

correctly.(*6)

 

 

 

 

 

YES

 

Clean the Pad ASSY.(*7)

 

 

 

 

 

 

 

YES

 

Replace the Pad ASSY.(*6)

 

 

 

 

 

 

 

NO

If you cannot solve the problem after taking measures, check the items in "5.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider.

*1) For details on the requirements, refer to "6.2 Document Quality" on page 133.

*2) For details on multifeeds, refer to "6.5 Specifying How to Detect Multifeed" on page 139.

*3) For details on how to set paper thickness switch, refer to "2.3 Scanning Thin Documents" on page 48.

*4) For details on how to clean the rollers, refer to "3.2 Cleaning the ADF" on page 90.

*5) For details on how to clean the Ultrasonic sensor, refer to the "3.2 Cleaning the ADF" on page 90.

*6) For details on how to replace (or attach) the Pad ASSY, refer to "4.2 Replacing the Pad ASSY" on page 99.

*7) For details on how to clean the Pad ASSY, refer to "3.2 Cleaning the ADF" on page 90.

5

TROUBLESHOOTING

fi-5530C2 Image Scanner Operator’s Guide

 

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