Symptom10 The ADF have frequent troubles not picking documents.

Do the documents satisfy the conditions described under the "Precautions" in "6.2 Document Paper Quality"?

YES

Were the documents fanned before loading into the ADF paper chute?

YES

NO

NO

Use documents that satisfy the requirements. (*1)

Fan the documents before loading, or reduce the number of sheets of the documents.

Is the paper thickness switch set on the "Normal" position?

YES

Are all the consumables (Pick roller and Pad ASSY) installed correctly?

YES

Is any of consumables

(Pick roller, Pad ASSY) dirty?

NO

 

Set the paper thickness switch

 

 

 

 

 

to the "Normal" position. (*2)

 

 

 

 

 

NO

 

Correctly install the

 

 

 

 

 

consumable(Pick roller and

 

 

 

Pad ASSY), if needed. (*3)

 

 

 

 

 

YES

Clean the dirty consumable. (*4)

NO

 

 

 

Is any of consumables (Pick roller

YES

 

 

 

Replace the consumable,

 

 

and Pad ASSY) worn out? (Check

 

 

if needed. (*3)

the consumable counter)

 

 

 

NO

 

 

 

 

 

 

If you cannot solve the problem after taking measures, check the items in "5.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU service provider.

*1) For details, refer to "6.2 Document Quality" on page 133.*2) For details, refer to "2.3 Scanning Thin Documents" on page 48.*3) For details, refer to "4 REPLACING CONSUMABLES" on page 95.*4) For details, refer to "3.2 Cleaning the ADF" on page 90.

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