3.1 Remedying Typical Troubles
Symptom 6 Automatic papersize detection is failed.
Are the Document holding pad
NO
and the Document bed of the scanner clean?
Clean the unclean part (*1)
YES |
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Did you scan with the | NO |
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| Close the document cover | ||
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document cover closed? |
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| and scan it again. |
YES |
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Does the document have rectangular or square shape ?
YES
Did you scan a document with any corner folded?
NO
Did you scan a document with the edge(s) colored in dark?
NO
NO | If the document is other than |
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| rectangular or square, the |
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| scanner may fail to detect |
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| the size correctly. |
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YES |
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If the corner is folded, |
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YES |
| unfold it. |
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| If the document has the |
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| edge(s) colored in dark, |
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| the scanner may fail to detect |
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| the size correctly. |
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3
TROUBLESHOOTING
If you cannot solve the problem after taking measures, specify the area to scan in the driver setting window manually and scan it again.
See ".1.3 How to Use the Scanner Driver"
*1) For cleaning the unclean part, see Chapter 2 DAILY CARE.
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