CHAPTER 6

TROUBLESHOOTING

 

 

If a problem occurs, use Table 6.1 to resolve the problem.

 

 

Table 6.1 Check items

 

 

 

 

Problem

 

Possible cause

Response

 

 

 

 

No power

 

The power switch was not

Press the power switch.

 

 

turned on.

 

 

 

 

 

 

 

The power cable was not

Connect the power cable correctly.

 

 

connected correctly.

 

 

 

 

 

 

 

——————————

Turn off the power once and make an

 

 

 

attempt to turn on the power again. If the

 

 

 

power is not turned on, contact your

 

 

 

Fujitsu service representative.*

 

 

 

 

Read operation

 

The documents were not

Insert the first a few pages into the slot.

does not start.

 

placed on the ADF correctly.

 

 

 

 

 

 

 

The ADF was not closed

Make sure that the ADF is closed com-

 

 

completely.

pletely.

 

 

 

 

 

 

The interface cables were not

Connect the interface cables correctly.

 

 

connected correctly.

 

 

 

 

 

 

 

RS-232C baud rate setting is

Call your Fujitsu service representative.

 

 

not proper. (M3093DE)

 

 

 

 

 

 

 

SCSI-ID setting is not

Set correct SCSI ID as explained in

 

 

proper. (M3093DG)

Section 3.5.

 

 

 

 

 

 

Terminator was not con-

Connect the terminator.

 

 

nected. (M3093DG).

 

 

 

 

 

Pictures and

 

Halftone processing was not

Select a halftone mode from the host

photographs are

 

selected.

system.

not read cor-

 

 

 

 

The document bed, docu-

Clean the dirty parts as explained in

rectly.

 

 

ment holding pad, or inside

Section 5.3, “Cleaning.”

 

 

 

 

ADF is dirty.

 

 

 

 

 

Characters and

 

Simple binarization was not

Select a binarization mode from the host

lines are not

 

done.

computer.

read correctly.

 

 

 

 

Is the top end of the docu-

Read the document in Photo mode or turn

 

 

 

 

ment displayed with the

off the white level follower.

 

 

drop-out color or white?

 

 

 

 

 

 

 

The document bed, docu-

Clean the dirty parts as explained in

 

 

ment holding pad, or the

Section 5.3, “Cleaning.”

 

 

inside of the ADF is dirty.

 

 

 

 

 

6 – 1

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Image 39
Fujitsu M3093DG, M3093DE manual Chapter Troubleshooting, Check items