Lexmark XM3100 manual Received fax has poor print quality, Troubleshooting 314

Troubleshooting		314
Action	Yes	No
Step 3	The problem is solved.	Contact customer
Set up the shortcut number properly.		support.

•Check if the shortcut number has been set for the telephone number that you want to dial.

•Dial the telephone number manually.

Can you send faxes?

Received fax has poor print quality

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
Ask the person who sent you the fax to:

aCheck if the quality of the original document is satisfactory.

bIncrease the fax scan resolution, if possible.

cResend the fax.

Is the fax print quality satisfactory?

Step 2 The problem is solved. Go to step 3.

Decrease the incoming fax transmission speed.

aOpen a Web browser, and then type the printer IP address in the address field.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

•Print a network setup page or menu settings page, and then locate the IP address in the TCP/IP section.

bClick Settings > Fax Settings > Analog Fax Setup.

cIn the Max Speed menu, click one of the following:

•2400

•4800

•9600

•14400

•33600

dClick Submit, and then resend the fax.

Is the fax print quality satisfactory?