Lexmark XM3100 manual Tray linking does not work, Large jobs do not collate, Troubleshooting 286

Troubleshooting 286

Tray linking does not work

Notes:

•The trays can detect paper length.

•The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aOpen the trays, and then check if they contain paper of the same size and type.

•Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.

•Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?
Step 2	The problem is solved. Contact customer
a From the printer control panel, set the paper size and type in the Paper	support.
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b Resend the print job.
Do the trays link correctly?

Large jobs do not collate

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aFrom the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3).

bResend the print job.

Did the job print and collate correctly?

Step 2 The problem is solved. Go to step 3.

aFrom the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the setting in the Finishing menu.

bResend the print job.

Did the job print and collate correctly?