Lexmark XM3100 manual Scanning takes too long or freezes the computer, Troubleshooting 317

Troubleshooting			317
	Action	Yes	No
	Step 5	The problem is solved.	Go to step 6.
	From the Flash Drive menu, reduce the scan resolution settings, and then
	resend the scan job.
	Does the job scan?
	Step 6	The problem is solved.	Change the Content
	Check the scan settings.		Type and Content
	From the Scan screen, make sure the Content Type and Content Source		Source settings to
			match the document
	settings are correct for the document being scanned.
			being scanned.
	Are the Content Type and Content Source settings correct for the
	document being scanned?
Scanner unit does not close
	Action	Yes	No
	Check if there are obstructions in the scanner unit.	The problem is solved.	Contact customer
	a Lift the scanner unit.		support.
	b Remove any obstruction keeping the scanner unit open.
	c Lower the scanner unit.
	Did the scanner unit close correctly?
Scanning takes too long or freezes the computer
	Action	Yes	No
	Step 1	Go to step 2.	The problem is solved.
	Check if other applications are interfering with the scan.
	Close all applications that are not being used.
	Does scanning still take too long or freeze the computer?
	Step 2	Contact customer	The problem is solved.
	Select a lower scan resolution.	support.
	Does scanning still take too long or freeze the computer?