Lexmark XM3100 Solving fax problems, Fax and e-mail functions are not set up, Troubleshooting 309

Troubleshooting			309
	Action	Yes	No
	Step 2	Go to step 3.	Change the paper size
	Check if the paper size setting matches the size of the paper loaded in the		setting to match the
	tray.		paper loaded in the
	From the Paper menu on the printer control panel, check the Paper		tray, or load the tray
			with paper that
	Size setting.
			matches the paper size
	Does the paper size setting match the size of the paper loaded in the tray.		setting.
	Step 3	The problem is solved.	Contact customer
	a Specify the paper size. Depending on your operating system, specify		support.
	the paper size in Printing Preferences or the Print dialog.
	b Resend the print job.
	Do copies print properly?

Solving fax problems

•“Fax and e-mail functions are not set up” on page 309

•“Caller ID is not shown” on page 310

•“Cannot send or receive a fax” on page 310

•“Can send but not receive faxes” on page 312

•“Can receive but not send faxes” on page 313

•“Received fax has poor print quality” on page 314

Fax and e-mail functions are not set up

Notes:

•Before you troubleshoot, check if the fax cables are connected.

•The indicator light is blinking red until you set up fax and e‑mail.

Action		Yes	No
a From the home screen, navigate to:		The problem is solved.	Contact customer
	> Settings > General Settings > Run initial setup > Yes >		support.
Submit

bTurn off the printer, and then turn it back on.

The “Select your language” screen appears on the printer display.

cSelect a language, and then touch .

dSelect a country or region, and then touch Next.

eSelect a time zone, and then touch Next.

fSelect Fax and E‑mail, and then touch Next.

Are fax and e‑mail functions set up?