Lexmark XM3100 manual Printer display is blank, Troubleshooting 275

Models: XM3100

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Troubleshooting

 

275

 

 

 

 

 

Action

Yes

No

 

Step 10

Go to step 11.

Use correct printer

 

Check if you have selected the correct port settings in the printer driver.

 

driver settings.

 

Are the port settings correct?

 

 

 

 

 

 

 

Step 11

Go to step 12.

Install the correct

 

Check the installed printer driver.

 

printer driver.

 

Is the correct printer driver installed?

 

 

 

 

 

 

 

Step 12

The problem is solved.

Contact customer

 

Turn off the printer, then wait for about 10 seconds, and then turn the

 

support.

 

printer back on.

 

 

 

Is the printer working?

 

 

 

 

 

Printer display is blank

 

 

 

 

 

 

 

Action

Yes

No

 

 

 

 

 

Step 1

The problem is solved.

Go to step 2.

 

Press the Sleep button on the printer control panel.

 

 

 

Does Ready appear on the printer display?

 

 

 

 

 

 

 

Step 2

The problem is solved.

Turn off the printer,

 

Turn off the printer, then wait for about 10 seconds, and then turn the

 

and then contact

 

printer back on.

 

customer support.

 

Do Please wait and Ready appear on the printer display?

 

 

 

 

 

 

Page 275
Image 275
Lexmark XM3100 manual Printer display is blank, Troubleshooting 275