Troubleshooting - General
Problem | Possible Cause | Prevention/Cure |
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Burner will not light | Wire(s) and/or electrode | Clean wire(s) and/or electrode with |
using ignitor. | covered with cooking residue. | rubbing alcohol and clean swab. |
| Electrode(s) and burner are | Wipe dry with cloth. |
| wet. |
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| Electrode(s) cracked or broken | Replace electrode(s). |
| "sparks at crack" |
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| Wire(s) is loose or | Reconnect wires or replace |
| disconnected. | electrode/wire assembly. |
| Wire is shorting (sparking) | Replace ignitor wire/electrode |
| between ignitor and electrode. | assembly. |
| Bad ignitor. | Replace ignitor. |
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Burner(s) will not | No gas flow. | Check to see if LP tank is empty. If |
match light. |
| LP tank is not empty, refer to |
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| "Sudden drop in gas flow". |
| Coupling nut and | Turn the coupling nut about one- |
| regulator not fully connected. | half to three quarters additional |
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| turn until solid stop. Tighten by |
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| hand |
| Obstruction of gas flow. | Clear burner tube(s). |
| Disengagement of burner to | Reengage burner and valve. |
| valve. | Reattach spring clip(s) (if featured) |
| Is grill assembled correctly? | Check steps in assembly |
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| instructions. |
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Sudden drop in gas | Out of gas. | Check for gas in LP tank. |
flow or low flame. | Excess flow valve tripped. | Turn off knobs, wait 30 seconds |
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| and light grill. |
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| If flames are still low, turn off |
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| knob(s) and LP tank valve. |
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| Disconnect regulator. Reconnect |
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| regulator and leak check. Turn on |
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| LP tank valve, wait 30 seconds and |
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| then light grill. |
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