Brother 885-V33, 885-V31 Troubleshooting, Symptom, Probable Cause, Remedy, Reference

APPENDIX ——————————————————————————————————————————————

Troubleshooting

If the machine stops operating correctly, check the following possible problems before requesting service. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at [http://solutions.brother.com].

If the problem persists, contact your dealer or the nearest authorized service center.

Symptom	Probable Cause	Remedy	Reference
	The machine is not turned on.	Turn on the machine.	page 17
	The start/stop button was not	Press the start/stop button.	page 51
	pressed.
The sewing	The presser foot lever is raised.	Lower the presser foot lever.	page 50
machine does not	The start/stop button was pressed,	Do not use the start/stop button when
operate.		the foot controller is connected. To
	even though the foot controller is		page 51
		use the start/stop button, disconnect
	connected.
		the foot controller.
	The bobbin winder shaft is on the	Slide the bobbin winder shaft to the
	right side after winding the	left.	page 26
	bobbin.
	The needle is incorrectly installed.	Correctly install the needle.
	The needle clamp screw is loose.	Use the screwdriver to firmly tighten	page 41
		the screw.
	The needle is bent or blunt.	Replace the needle.
	The combination of fabric, thread	Select a thread and needle that are
		appropriate for the type of fabric	page 39
	and needle is not correct.
		being sewn.
	The presser foot that is used is not	Attach the presser foot that is
	appropriate for the type of stitch	appropriate for the type of stitch that	page 70
	that you wish to sew.	you wish to sew.
	The upper thread tension is too	Loosen the upper thread tension.	page 59
	tight.
The needle breaks.	The fabric is pulled too much.	Lightly guide the fabric.	-
	The spool is incorrectly installed.	Correctly install the spool.	page 31
	The area around the hole in the	Replace the needle plate. Contact
	needle plate is scratched, or has a	your dealer or the nearest authorized	-
	burr on it.	service center.
	The area around the hole in the	Replace the presser foot. Contact
	presser foot is scratched, or has a	your dealer or the nearest authorized	-
	burr on it.	service center.
	The bobbin case is scratched, or	Replace the bobbin case. Contact
		your dealer or the nearest authorized	-
	has a burr on it.
		service center.
		Incorrect bobbins will not work
	A bobbin designed specifically for	properly. Only use a bobbin	page 22
	this machine is not used.	designed specifically for this
		machine.

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