Lexmark XM3100 Transparency print quality is poor, Streaked horizontal lines appear on prints

Troubleshooting 300

Transparency print quality is poor

	Action	Yes	No
	Step 1	Go to step 2.	Set the paper type to
	From the printer control panel, set the paper type in the Paper menu to		Transparency.
	match the paper loaded in the tray.
	Is the paper type for the tray set to Transparency?
	Step 2	Contact customer	The problem is solved.
	a Check if you are using a recommended type of transparency.	support.
	b Resend the print job.
	Is the print quality still poor?
Streaked horizontal lines appear on prints

ABCDE

ABCDE

ABCDE

Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aDepending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog.

bResend the print job.

Do streaked horizontal lines appear on prints?
Step 2	Go to step 3.	Change the paper type
From the printer control panel, set the paper type and weight in the Paper		and weight to match
menu to match the paper loaded in the tray.		the paper loaded in the
		tray.
Do the paper type and weight match the type and weight of the paper in
the tray?
Step 3	Go to step 4.	The problem is solved.
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b Resend the print job.
Do streaked horizontal lines appear on prints?