Lexmark XM3100 manual Printer is printing blank pages, Troubleshooting 288

Troubleshooting		288
Action	Yes	No
Step 2	Contact customer	The problem is solved.
a Use a font that is supported by the printer or install the font that you	support.
want to use on your computer. For more information, contact your
system support person.
b Resend the print job.
Do prints still contain characters that have jagged or uneven edges?

Printer is printing blank pages

Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aCheck if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit.

2Check if the packing material is properly removed from the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Is the printer still printing blank pages?

Step 2 Go to step 3. The problem is solved.

aRedistribute the toner in the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

2Firmly shake the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Reinstall the imaging unit, and then the cartridge.

bResend the print job.

Is the printer still printing blank pages?