Lexmark XM3100 manual Solving home screen applications problems, Embedded Web Server does not open

Troubleshooting 320

Solving home screen applications problems

An application error has occurred

Action		Yes	No
Step 1		Go to step 2.	Contact customer
Check the system log for relevant details.			support.
a	Open a Web browser, and then type the printer IP address in the
	address field.
	If you do not know the IP address of the printer, then you can:
	• View the IP address on the printer home screen.
	• Print a network setup page or the menu settings pages, and then
	locate the IP address in the TCP/IP section.
	Note: An IP address appears as four sets of numbers separated by
	periods, such as 123.123.123.123.
b	Click Settings > Apps > Apps Management > System tab > Log.
c	From the Filter menu, select an application status.
d	From the Application menu, select an application, and then click
	Submit.
Does an error message appear in the log?
Step 2		The problem is solved.	Contact customer
Resolve the error.			support.
Is the application working now?

Embedded Web Server does not open

Action	Yes	No
Step 1	Go to step 2.	Type the correct
Make sure the printer IP address is correct.		printer IP address in the
View the printer IP address:		address field of your
		Web browser.
• From the printer home screen
		Note: Depending on
• From the TCP/IP section in the Network/Ports menu
		the network settings,
• By printing a network setup page or menu settings page, and then
		you may need to type
finding the TCP/IP section		“https://” instead of
Note: An IP address appears as four sets of numbers separated by		“http://” before the
		printer IP address to
periods, such as 123.123.123.123.
		access the Embedded
Is the printer IP address correct?		Web Server.
Step 2	Go to step 3.	Turn on the printer.
Check if the printer is turned on.
Is the printer turned on?