Lexmark XM3100 manual Scan job was not successful, Troubleshooting 316, Existing file check box

Troubleshooting			316
	Action	Yes	No
	Step 5	Connect the printer	Go to step 6.
	Check if the printer is plugged into any surge protectors, uninterruptible	power cord directly to
	power supplies, or extension cords.	a properly grounded
		electrical outlet.
	Is the printer plugged into any surge protectors, uninterruptible power
	supplies, or extension cords?
	Step 6	Unplug the other	Go to step 7.
	Check other electrical equipment plugged into the outlet.	electrical equipment
		and turn on the printer.
	Are the other electrical equipment working?	If the printer does not
		work, then reconnect
		the other electrical
		equipment and then go
		to step 6.
	Step 7	The problem is solved.	Contact customer
	Turn off the printer, then wait for about 10 seconds, and then turn the		support.
	printer back on.
	Are the printer and scanner working?
Scan job was not successful
	Action	Yes	No
	Step 1	Go to step 2.	Connect the cables
	Check the cable connections.		properly.
	Make sure the Ethernet or USB cable is securely connected to the
	computer and the printer.

Are the cables securely connected?

Step 2 Change the file name. Go to step 3.

Check if the file name is already in use.

Is the file name already in use?
Step 3	Close the file you are	Go to step 4.
Check if the document or photo you want to scan is open in another	scanning.
application or being used by another user.
Is the file you want to scan open in another application or being used by
another user?
Step 4	Go to step 5.	Select the Append time
Check if either the Append time stamp or the Overwrite existing file check		stamp or Overwrite
box is selected in the destination configuration settings.		existing file check box
		in the destination
Is the Append time stamp or Overwrite existing file check box selected		configuration settings.
in the destination configuration settings?