Lexmark XM3100 manual Repeating defects appear on prints, Troubleshooting 295

Troubleshooting		295
Action	Yes	No
Step 5	Go to step 6.	The problem is solved.

aLoad paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

bResend the print job.

Do print irregularities still appear?
Step 6	Contact customer	The problem is solved.
Replace the imaging unit, and then resend the print job.	support at
	http://support.lexmar
Do print irregularities still appear?	k.com or your service
	representative.

Repeating defects appear on prints

Action	Yes	No
Step 1	Go to step 2.	1 Check if the
Measure the distance between the defects.		distance between
Check for a distance between the defects that equals:		the defects equal
		to 80 mm (3.15 in.)
• 97 mm (3.82 in.)
		2 Take note of the
• 47 mm (1.85 in.)
		distance, and then
• 38 mm (1.5 in.)
		contact customer
		support at
Is the distance between defects equal to one of the listed measurements?		http://support.le
		xmark.com or
		your service
		representative.
Step 2	Contact customer	The problem is solved.
Replace the imaging unit, and then resend the print job.	support at
	http://support.lexma
Do the repeating defects still appear?	rk.com or your service
	representative.