Wacom DTI-520 Display Troubleshooting, If One of These Messages Should Appear, Users Guide

Troubleshooting

Display Troubleshooting

If One of These Messages Should Appear...

Message	What to Do
	Prior to connecting the product, if you have a monitor
	that you have been using, connect it and then adjust
	the horizontal frequency to 30–80 kHz and the vertical
	frequency to 50 –75 Hz. Connect the product.
	- Verify that the video signal cable* is connected.
	- Verify that the video signal cable connector pins are not
	bent or broken.
	• When the computer goes in to power saving mode,
	move the mouse or press any keyboard key.
	• Verify that the computer graphics board is correctly
	installed.
	• Verify that the video signal cable is connected.
	• Verify that the video signal cable connector pins are not
	bent or broken.
	• If you are using a cable other than the video signal cable
	that was included with the product, this message may
	appear prior to the computer going into power-saving
	mode. The product is not out of order. Use the cable that
	was included to connect the product.
	The RGB – RGB cable is not connected.
	The composite video cable is not connected.
	Set the refresh rate so that it is 70Hz or less.
	The refresh rate may be adjusted at the Screen Profile
	dialog box for your computer.

User's Guide

Reference

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P.10-11

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P.10-11

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P.9

P.10-11

P.10-11

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Caution

* Video signal cable indicates both USB cables (see page 9).

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