Obtaining Technical Support | Wacom DTI-520 manual

Obtaining Technical Support

If you experience a problem with this product that cannot be solved by referring to this guide or the manual included with your driver CD, please refer to our online FAQ or contact our support staff.

Online FAQ: http://www.wacom-asia.com/faq/faq_index.html

Email: http://www.wacom-asia.com/contact/contact_index.html Phone support is available from 9:00 am - 6:00 pm on weekdays: Tel: +81-3-5309-1588, Fax: +81-3-5309-1514

(International calling fees differ by region.)

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Support for Hong Kong residents is available from Wacom Hong Kong Ltd. URL: www.wacom.com.hk

Tel: (852) 2836-8186, Fax: (852) 3519-4833

Email: sales:wacom.com.hk

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Regarding Limited Warranty in the Asia Pacific region (excluding China and Hong Kong) Wacom Co., Ltd. warrants the product, to the original consumer purchaser, including the main unit and accessories such as the AC adapter and cables, to be free from defects in materials and workmanship under normal use and service for a period of one

(1)year, from the date of original retail purchase, as evidenced by a copy of the receipt (proof of purchase) or if issued, the warranty card from your local reseller or distributor. Wacom's Limited Warranty Policy for Asia Pacific can be found on the Asia Pacific website at: www.wacom-asia.com/technical/warranty/img/Limited_Warranty_AP.pdf

Premium Extended Warranty Service is available in Asia Pacific http://www.wacom-asia.com/technical/warranty/premiumwarranty.html

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Wacom DTI-520 manual Obtaining Technical Support

Contents

Users Guide Do not open the back cover Safety PrecautionsRegarding the power plug and power adapter Do not let the product get wet Do not use organic solvents to clean this productWhen connecting the power plug When not using this product for a long period of time Users Guide Please be aware of the following regarding the LCD display Warranty Exclusions Table of Contents Top Back Component FunctionsFront Opening the Stand Using the Penholder Unscrew Installing DTI-520 on a Mount Arm Users Accessory CheckGuide 5Turn on your computer Connecting DTI-520 Users Guide Uninstalling the Tablet Driver Installing the Tablet DriverWindows Setup Macintosh Setup DTI-520 Display Switching Display ImagesAuto-Adjust Function DTI-520 Power Saving Function Blurring and Protrusion of the Picture from the LCD Panel Procedure On-Screen Display OSD Menu Buttons Using the OSD MenuHow to Use the OSD Menu Brightness Backlight ResetTypes of OSD Menus Common Screens Contrast Language Saturation Sharpness Signal SourceVertical Center VGA only Pitch VGA only Screens that Display with a Video Cable Connection Gripping the Pen Default Switch Function SettingsPen Parts of the Pen and Their Functions Clicking and Double-clicking Using the EraserBasic Operations of the Pen Moving the Pointer Opening the Control Panel in Windows Using the Control PanelDisplaying the Control Panel Control Panel Basics Function Names Description Switch and Button Settings Open/Run Customizing the Pop-up Menu Synchronizing the Positions of the Pen Tip and Pointer 【Important】 Using Multiple Interactive Pen DisplaysIf Another Monitor Name is Displayed in the Monitor Field Remove the pen nib Insert a new nib Supplementary InformationRemoving Stains Replacing the Pen Nib Attaching the Pen Tether Message What to Do TroubleshootingDisplay Troubleshooting If One of These Messages Should Appear Condition What to Do Reference If One of These Conditions Should Appear Condition What to Do General TroubleshootingCondition Troubleshooting for Macintosh Troubleshooting for Windows General Specifications Specification Limited warranty Warranty Warranty service outside of the U.S.A. and Canada Obtaining Technical Support UM-0314A