Lexmark XM3100 Prints on color transparencies appear dark when projected, Troubleshooting 290

Troubleshooting		290
Action	Yes	No
Step 4	Contact customer	The problem is solved.
a Reinstall the imaging unit.	support.

1Remove the toner cartridge.

2Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Install the imaging unit, and then the cartridge.

bResend the print job.

Is the page or image clipped?

Prints on color transparencies appear dark when projected

Note: This problem occurs when projecting transparencies with reflective overhead projectors. To obtain the highest projected color quality, transmissive overhead projectors are recommended.

Action	Yes	No
Step 1	Go to step 2.	Set the paper type to
From the printer control panel, make sure the paper type setting is set to		Transparency.
Transparency.
Is the paper type setting correct?
Step 2	The problem is solved.	Go to step 3.
Reduce the toner darkness, and then resend the print job.
Does the print on the color transparency look lighter?
Step 3	The problem is solved.	Contact customer
Make sure you are using a recommended type of color transparency, and		support.
then resend the print job.
Does the print on the color transparency look lighter?

Shadow images appear on prints

ABCD ABCD ABCD ABCD

Leading edge

Trailing edge