Lexmark XM3100 manual Print quality problems, Unexpected page breaks occur, Troubleshooting 287

Troubleshooting		287
Action	Yes	No
Step 3	The problem is solved.	Contact customer
Reduce the complexity of the print job by eliminating the number and size		support.
of fonts, the number and complexity of images, and the number of pages
in the job.
Did the job print and collate correctly?

Unexpected page breaks occur

Action		Yes	No
Increase the printing timeout.		The problem is solved.	Check the original file
a From the home screen, navigate to:			for manual page
			breaks.
	> Settings > General Settings > Timeouts

bIncrease the Print Timeout setting, and then touch Submit.

cResend the print job.

Did the file print correctly?

Print quality problems

Characters have jagged or uneven edges

Action	Yes	No
Step 1	Go to step 2.	The problem is solved.

aPrint a font sample list to check if the fonts you are using are supported by the printer.

1From the printer control panel, navigate to: > Reports > Print Fonts

2Touch PCL Fonts or PostScript Fonts.

bUse a font that is supported by the printer or install the font that you want to use. For more information, contact your system support person.

cResend the print job.

Do prints still contain characters that have jagged or uneven edges?