Lexmark XM3100 manual Incorrect margins on prints, Troubleshooting 292

Troubleshooting		292
Action	Yes	No
Step 2	The problem is solved.	Go to step 3.
Adjust the toner darkness to a lighter setting.

aFrom the Quality Menu, select a lower value to reduce toner density.

•4 is the factory default setting.

•If Print Mode is set to Black Only, then a setting of 5 increases toner density and darkness for all print jobs.

bResend the print job.

Did the background disappear from the prints?
Step 3	The problem is solved.	Go to step 4.
Reinstall the toner cartridge.
a Remove the cartridge.
b Install the cartridge.
c Resend the print job.
Did the background disappear from the prints?
Step 4	The problem is solved.	Contact customer
Check if off-white background is selected.		support.

aDepending on your operating system, set off-white background from Print Properties or the Print dialog.

bResend the print job.

Did the background disappear from the prints?

Incorrect margins on prints

ABCD

ABCD

ABCD

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.

aMove the width and length guides in the tray to the correct positions for the paper size loaded.

bResend the print job.

Are the margins correct?