12. Trouble Shooting
Not every malfunction can be ascribed to a defect of your cooktop. If your appliance does not function properly, look for the fault in the list below.
If you are not successful in remedying the fault with the aid of the list below, then contact your Gaggenau
Fault | Remedy |
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The burner does not ignite, the indicator light is flashing.
The burner does not ignite, the indicator lights are off.
The gas flame goes off during operation,
After prolonged operation, all burners switch off, the indicator lights flash.
Appliance does not react when switched on.
The flame tips are yellow and not blue.
Is the burner correctly assembled?
Is the manual gas
Is the propane gas tank empty?
Is there an air pocket in the gas supply line after changing the propane gas tank?
Turn all control knobs off and switch on again. If necessary, inform
Check whether the domestic fuse has tripped.
Turn all control knobs off. The flashing indicator lights go off, except for the indicator of the affected burner. This indicator will continue to flash for a few seconds. Wait until the appliance has cooled down sufficiently, then check this burner, whether
...the burner head cover is fitted correctly.
...the burner is soiled by boiled over food.
...the electrode is soiled (food remains). Carefully clean the electrode.
...the propane gas tank is empty.
...the burner cannot ignite because of a strong draught (for example open window behind the cooktop).
After a power failure, the appliance does not
Overheating protection. Turn all control knobs off and wait for the indicator lights to go off.
Turn all control knobs off and disconnect the appliance from the power supply for a few seconds (switch off fuse). If necessary, inform
Check whether...
...the burners are clean and dry.
...the pot base or the pot grid are soiled.
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