5. Maintenance

5.1 General

5.2Remedying slight malfunctions yourself

The appliance must be disconnected from the power supply during all repair work.

In the event of malfunctions, check whether the gas and electricity supply is in proper working order, i.e. the gas valve is open and the plug has been plugged into the socket.

If the power supply is functioning correctly, but your appliance still does not work, please contact your Gaggenau dealer who will provide you with the address and telephone number of your nearest manufacturer’s authorized service agent or contact Gaggenau USA on (800) 828-9165. Specify the appliance type (see rating plate).

Repairs may only be carried out by authorised technicians, in order to guarantee the safety of the appliance.

Unauthorised tampering with the appliance will invalidate any warranty claims.

Only ever use original spare parts.

Fault

Remedy

 

 

The burner does not ignite after several attempts.

Check whether ...

 

... the burner is correctly assembled.

 

... the gas shut-off facility is open.

 

... the burner is clean and dry.

 

... the domestic fuse has tripped.

 

If necessary, inform after-sales service.

 

 

The gas flame goes off after ignition.

Check whether ...

 

... the burner cover and the burner ring are

 

correctly fitted.

 

... the flame has been extinguished by a strong

 

draught in the room.

 

 

The cooking ring burner's electrical

Check whether there are food remainders

igniter is no longer functioning.

between the ignition electrode and the burner

 

cover. Carefully remove these.

The flame tips are yellow and not blue.

Check whether the burner is dry and clean.

 

 

 

 

 

 

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Gaggenau Wok manual Maintenance, General Remedying slight malfunctions yourself