CHAPTER 6: Troubleshooting

Beeps

Description

Troubleshooting steps

 

 

 

1

Memory refresh timer error

Reseat the memory modules or replace with

 

 

modules you know are good.

2

Parity error in the first 64 KB of memory.

Same as for 1 beep.

 

 

 

3

Base memory read/write test error

Same as for 1 beep.

 

 

 

4System board timer not operational.

Possiblesystem board malfunction. To eliminate the possibility of an add-in card problem, remove all expansion cards.

If the beep codeoccurs even when all expansion cards have been removed, the system board is at fault.

If the beep code does not occur when the expansion cards have been removed, one of the cards is causing the problem. Install the cards one at a time until the problem happens again. When the beep code returns, the most recent card you installed is at fault.

5A processor on the system board generated an error.

Remove one of the processors if two are installed, then try a known good processor in the first socket.

Same as for 4 beeps.

6

The keyboard controller (8042) may be

Remove the keyboard to see if the error goes

 

defective. The BIOS cannot switch to Protected

away. If it does, try a known good keyboard.

 

mode.

Same as for 4 beeps.

 

 

 

7

General exception error (processor exception

Same as for 5 beeps

 

error).

 

8

Display memory error (system video adapter).

If the system video adapter is an add-in card,

 

 

replace or reseat the video adapter. If the video

 

 

adapter is integrated into the system board, the

 

 

board may be faulty. Try using an add-in card.

 

 

 

9

The ROM checksum value does not match the

Same as for 4 beeps.

 

value encoded in the BIOS.

 

10

The shutdown register for CMOS RAM failed.

Same as for 4 beeps.

 

 

 

11

The cache memory test failed.

Same as for 4 beeps.

 

 

 

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