Gateway EC18T manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 150
No Display Issue	Page 151
LCD Failure	Page 153
Internal Keyboard Failure	Page 154
TouchPad Failure	Page 155
Internal Speaker Failure	Page 156
Internal Microphone Failure	Page 157
USB Failure	Page 159
Other Function Failure	Page 159

4.If the Issue is still not resolved, see “Online Support Information” on page 165.

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