Troubleshooting

Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin.

Caution All deleted files will be lost when you empty the Recycle Bin.

Save your files to another drive. If the hard drive is full, copy any files not regularly used to backup media, then delete them from the hard drive.

Help and

For more information about file management, click Start,

Support

then click Help and Support. Type the keyword file

 

 

management in the Search box

,

 

then click the arrow.

 

 

 

 

You see a “Data error” message

This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program.

Tips & Tricks For instructions on fixing hard drive problems, see

“Checking the hard drive for errors” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click

Gateway Documentation.

The hard drive cannot be accessed, or you see a “General failure reading drive C” error message

If a diskette is in the diskette drive, eject it and restart your notebook.

Make sure that the hard drive is installed correctly. Remove it, firmly reinsert it, then restart your notebook. For more information, see “Replacing the hard drive kit” on page 77.

If your notebook has been subjected to static electricity or physical shock, you may need to reinstall the operating system.

You see a “Non-system disk”, “NTLDR is missing”, or “disk” error message

Eject the diskette from the diskette drive, then press ENTER.

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