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M460 manual
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154 pages, 2.06 Mb
Chapter 9: Troubleshooting
124
www.gateway.com
Contents
Page
Page
Getting Help
Checking Out Your Gateway Notebook
Getting Started
Using the Optional Port Replicator
Maintaining Your Notebook
Troubleshooting
A Safety, Regulatory, and Legal Information
Index
Getting Help
Thank you for purchasing our notebook
Gateway Web site
Using eSupport
To start Help and Support:
Searching for a topic
To access the Using Your Computer guide:
Online help
Page
Checking Out Your
Gateway Notebook
Front
Component
Icon
Description
Left side
Right side
Back
Bottom
Keyboard area
Page
Gateway model and serial number
Microsoft Certificate of Authenticity
Finding your specifications
Accessories
Batteries
Carrying cases
Memory
Printers
USB flash drive
Page
Getting Started
To install the battery:
To connect the AC adapter:
Protecting from power source problems
To connect the modem:
To connect to a cable or DSL modem or to an Ethernet network:
To start your notebook:
Waking up your notebook
To turn off your notebook:
To close unresponsive programs and restart your notebook:
Status indicators
Indicator
Using the keyboard
Key types
System key combinations
Page
Using the EZ Pad touchpad
Using the touchpad
Page
Using the optional EZ Point pointing device
Button
Function
Replacing the EZ Point pointing device cap
Turning the touchpad or pointing device on or off
To turn the touchpad or optional pointing device on or off:
Page
To adjust the overall volume level using hardware controls:
To turn the wireless radio on or off:
Page
Using Drives and Ports
To change bay modules:
Page
Identifying drive types
Inserting a CD or DVD
To insert a CD or DVD:
Playing a CD
Playing a DVD
Creating CDs and DVDs
Memory card types
Inserting a memory card
To use a memory card:
To remove a memory card:
To insert a PC Card:
To remove a PC Card:
Page
To use a projector or external monitor:
Page
To view your notebook display on a television:
Page
Page
Page
Managing Power
Monitoring the battery charge
To recalibrate the batteries:
Page
Replacing the main battery
To replace the main battery:
Changing batteries
Page
Installing a secondary battery
To install a secondary battery:
Conserving battery power
Using alternate power sources
Changing power modes
Page
Upgrading Your Notebook
Preventing static electricity discharge
To add or replace memory modules:
Page
Page
Page
To replace the hard drive kit:
Page
Page
Page
Using the Optional Port Replicator
Page
Page
Attaching to the port replicator
To attach your notebook to the port replicator:
Page
Disconnecting from the port replicator
To separate your notebook from the port replicator:
To secure your notebook and port replicator:
Page
Maintaining Your Notebook
Caring for your notebook
Cleaning the exterior
Cleaning the keyboard
Cleaning the notebook screen
Cleaning CDs or DVDs
Protecting your computer from viruses
To scan for viruses:
To remove a virus:
To update Norton AntiVirus:
To run Windows Update:
Troubleshooting
Safety guidelines
First steps
Audio
Battery
CD drives
Device installation
To check IRQ usage:
Diskette drive
Display
DVD drives
An audio CD does not produce sound
A DVD movie will not play
A DVD does not produce sound on a TV
File management
To restore deleted files:
Hard drive
You see a “Data error” message
You see a “Non-systemdisk”, “NTLDR is missing”, or “disk” error message
Internet
Keyboard
Memory
Memory card reader
Modem (dial-up)
To check the dialing properties:
Your 56K modem does not connect at 56K
To run modem diagnostics:
To turn down the modem volume:
Mouse
Networks
Passwords
PC Cards
Pointing device
Power
Printer
To set a default printer:
To make sure that the printer is not set to work offline:
Sound
Touchpad or pointing device
Video
Before calling Gateway Customer Care
Telephone numbers
Self-help
Tutoring
Training
Page
Safety, Regulatory, and Legal Information
Important safety information
Setting up your system
Care during use
Replacement parts and accessories
Wireless Guidance
United States of America
Unintentional emitter per FCC Part
FCC declaration of conformity
California Proposition 65 Warning
Mercury Warning
Canada
Unintentional emitter per ICES-003
Japanese Notice
Laser safety statement
EPA ENERGY STAR
Macrovision statement
Index