Chapter 9: Troubleshooting

Power

Your notebook is not working on AC power

■Make sure that your AC power adapter is connected correctly to your notebook. For more information, see “Connecting the AC adapter” on page 22.

■If your notebook is plugged into a surge protector, make sure that the surge protector is connected securely to an electrical outlet, turned on, and working correctly. To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on.

■Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables.

Your notebook is not working on battery power

■Allow the battery to return to room temperature.

■Check the power management settings.

Tips & Tricks

For more information about using power management

 

settings, see “Changing Power-Saving Settings” in Using

 

Your Computer which has been included on your hard

 

drive. To access this guide, click Start, All Programs, then

 

click Gateway Documentation.

 

 

■Make sure that the battery is installed correctly. For more information, see “Installing the battery” on page 22.

■Make sure that the battery is fully recharged. For more information, see “Recharging the battery” on page 63.

■Make sure that the battery is calibrated correctly. For more information, see “Recalibrating the batteries” on page 63.

Printer

The printer will not turn on

■Make sure that the printer is online. Many printers have an online/offline button that you may need to press.

■Make sure that the power cable is plugged into an AC power source.

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