Check with your cable company to make sure you have everything you need to begin; they’ll know if you need to install special software or re-configure your computer to make your cable internet service work for you.
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can use your gateway. You should have the following information ready (which you will find on the sticker on the gateway):

Chapter 1: Connections and Setup

What the Modem Needs to Do Its Job

￿The Right Cable Company: Make sure your local cable company provides data services that use cable TV industry-standard Euro-DOCSIS compliant and Euro-PacketCable compliant technology.

￿The Internet/Telephony Service Provider (ISP/TSP): Your cable company provides you access to an Internet Service Provider (ISP) and Telephony Service Provider (TSP). The ISP is your gateway to the Internet and provides you with a pipeline to access Internet content on the World Wide Web (WWW). The TSP provides you with telephony access to other modems or other telephony services over the Public Switched Telephone Network (PSTN).

•The serial number

•The model number

•The Cable Modem (CM) Media Access Control (MAC) address

•The Terminal Adapter (EMTA) MAC address

•Security information: Service Set IDentifier (SSID), Encryption key / passphrase (WPA2-PSK by default), channel number. Default values are indicated underneath the modem on the sticker.

Please verify the following with the cable company

￿The cable service to your home supports Euro-DOCSIS compliant two-way modem access.

￿Your internet account has been set up. (The Media Terminal Adapter will provide data service if the cable account is set up but no telephony service is available.)

￿You have a cable outlet near your PC and it is ready for Cable Modem service.

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Gateway TWG870 user manual What the Modem Needs to Do Its Job, Please verify the following with the cable company
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TWG870 specifications

The Gateway TWG870 is a versatile and robust residential gateway device designed to provide seamless internet connectivity and multifunctional capabilities for home networking. One of its standout features is its integrated DSL modem, which supports ADSL and ADSL2+ standards, ensuring reliable high-speed internet access. With download speeds reaching up to 24 Mbps, users can enjoy smooth streaming, gaming, and web browsing experiences.

Equipped with a built-in 4-port Ethernet switch, the TWG870 allows multiple wired devices to connect directly, enhancing network stability and performance. In addition to the wired connections, the gateway also features integrated Wi-Fi technology, specifically IEEE 802.11n, which offers better coverage and faster speeds compared to previous wireless standards. This enables users to connect their laptops, smartphones, tablets, and smart home devices wirelessly, creating a comprehensive home network without the clutter of cables.

Another significant characteristic of the Gateway TWG870 is its advanced security features. The device supports WPA/WPA2 encryption protocols, which safeguard users' networks from unauthorized access and ensure data privacy. Furthermore, with a built-in firewall, it adds an extra layer of protection against external threats, making it a reliable choice for families and individuals concerned about online safety.

The TWG870 also supports advanced Quality of Service (QoS) features, allowing users to prioritize bandwidth allocation for critical applications such as video conferencing or online gaming. This ensures a lag-free experience even when multiple devices are connected to the network simultaneously.

In terms of physical design, the Gateway TWG870 is compact and features a sleek appearance, making it suitable for placement in various home environments. Its user-friendly interface facilitates easy setup and configuration, enabling users to customize their network settings according to personal preferences.

Additionally, the device is compatible with various operating systems, ensuring broad compatibility across different platforms. With all these features combined, the Gateway TWG870 stands out as a reliable and efficient solution for home networking needs, providing users with the performance and flexibility required in today's connected world.
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