Chapter 3: Networking

Chapter 4: Additional Information

Frequently Asked Questions

Q. What if I don’t subscribe to cable TV?

A. If cable TV is available in your area, data and voice service may be made available with or without cable TV service. Contact your local cable company for complete information on cable services, including high-speed internet access.

Q. How do I get the system installed?

A. Professional installation from your cable provider is strongly recommended. They will ensure proper cable connection to the modem and your computer. However, your retailer may have offered a self installation kit, including the necessary software to communicate with your cable ISP.

Q. My modem is connected to the power sector but does not work

A.Check the ON/OFF button on the rear panel of your modem. Should be set to “1”

Q. Once my Wireless Voice Gateway is connected, how do I get access to the Internet?

A. Your local cable company provides your internet service*, offering a wide range of services including email, chat, and news and information services, and a connection to the World Wide Web.

Q. It seems that the wireless network is not working

A. Check the WiFi LED on the front panel. If it is no lighted, press on the WPS button (on the side of the modem) during 3 seconds and then check again the WiFi LED. If it is lighted, then the WiFi is enabled.

Q. Can I watch TV, surf the Internet, and talk to my friends through the Wireless Voice Gateway at

the same time?

A.Absolutely!

Q.What do you mean by “Broadband?”

A.Simply put, it means you’ll be getting information through a “bigger pipe,” with more bandwidth, than a standard phone line can offer. A wider, “broader” band means more information, more quickly.

Q.What is Euro-DOCSIS and what does it mean?

A.“Data over Cable Service Interface Specifications” is the industry standard that most cable companies

are adopting as they upgrade their systems. Should you ever decide to move, the Wireless Voice Gateway

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Gateway TWG870 user manual Additional Information, Frequently Asked Questions

TWG870 specifications

The Gateway TWG870 is a versatile and robust residential gateway device designed to provide seamless internet connectivity and multifunctional capabilities for home networking. One of its standout features is its integrated DSL modem, which supports ADSL and ADSL2+ standards, ensuring reliable high-speed internet access. With download speeds reaching up to 24 Mbps, users can enjoy smooth streaming, gaming, and web browsing experiences.

Equipped with a built-in 4-port Ethernet switch, the TWG870 allows multiple wired devices to connect directly, enhancing network stability and performance. In addition to the wired connections, the gateway also features integrated Wi-Fi technology, specifically IEEE 802.11n, which offers better coverage and faster speeds compared to previous wireless standards. This enables users to connect their laptops, smartphones, tablets, and smart home devices wirelessly, creating a comprehensive home network without the clutter of cables.

Another significant characteristic of the Gateway TWG870 is its advanced security features. The device supports WPA/WPA2 encryption protocols, which safeguard users' networks from unauthorized access and ensure data privacy. Furthermore, with a built-in firewall, it adds an extra layer of protection against external threats, making it a reliable choice for families and individuals concerned about online safety.

The TWG870 also supports advanced Quality of Service (QoS) features, allowing users to prioritize bandwidth allocation for critical applications such as video conferencing or online gaming. This ensures a lag-free experience even when multiple devices are connected to the network simultaneously.

In terms of physical design, the Gateway TWG870 is compact and features a sleek appearance, making it suitable for placement in various home environments. Its user-friendly interface facilitates easy setup and configuration, enabling users to customize their network settings according to personal preferences.

Additionally, the device is compatible with various operating systems, ensuring broad compatibility across different platforms. With all these features combined, the Gateway TWG870 stands out as a reliable and efficient solution for home networking needs, providing users with the performance and flexibility required in today's connected world.