10-2
Packing the printer to transport it
Warning: If you are returning the printer to GCC
or its dealers or distributors for any reason, first
contact GCC technical support at 781-276-8620
(U.S. only) or your local GCC dealer or distribu-
tor.
Always use the original shipping box and packing when
you need to move or return your printer. If you don’t
have the box, you can get another from GCC.
Warning: Always remove the toner cartridge
before packing the printer.
1. Unplug the power cord and interface cables,
and remove any optional accessories.
2. Remove the toner cartridge, put it into a plastic
bag, seal it well, and then place it into the box
it came in.
3. Wrap the printer in the original plastic bag.
4. Place the printer into the styrofoam cutouts in the bottom of the original
shipping box.
5. Place the interface cables and the power cord on top of the printer and tape
them to it.
6. Place the remaining packing materials on top of the printer.
7. Tape the box shut.
Printing Problems
Paper Jams
When a paper jam happens, the red service LED on the printer’s control panel flashes and
one of three messages appears in the display. The messages are:
• Paper feed jam
• Paper path jam
• Paper exit jam
You must clear the jam, and open and close the printer’s top cover to reset the printer and
resume printing.