Before you call for service…

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Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven will not start

 

A fuse in your home

Replace fuse or reset

 

 

may be blown or the

circuit breaker.

 

 

circuit breaker tripped.

 

 

 

 

 

 

 

Power surge.

Unplug the microwave

 

 

 

oven, then plug it back in.

 

 

 

 

 

 

Plug not fully inserted

Make sure the 3-prong

 

 

into wall outlet.

plug on the oven is fully

 

 

 

inserted into wall outlet.

 

 

 

 

 

 

Door not securely closed.

Open the door and close

 

 

 

securely.

 

 

 

 

Control panel lighted, yet

 

Door not securely closed.

Open the door and close

oven will not start

 

 

securely.

 

 

 

 

 

 

START pad not pressed

Press START.

 

 

after entering cooking

 

 

 

selection.

 

 

 

 

 

 

 

Another selection entered

Press CLEAR/OFF.

 

 

already in oven and

 

 

 

CLEAR/OFF pad not

 

 

 

pressed to cancel it.

 

 

 

 

 

 

 

Cooking time not entered

Make sure you have

 

 

after pressing TIME COOK.

entered cooking time

 

 

 

after pressing TIME COOK.

 

 

 

 

 

 

CLEAR/OFF was pressed

Reset cooking program

 

 

accidentally.

and press START.

 

 

 

 

 

 

Food weight not entered

Make sure you have

 

 

after selecting Auto Defrost.

entered food weight

 

 

 

after selecting Auto Defrost.

 

 

 

 

“SENSOR ERROR”

 

During Popcorn, Reheat,

Close the door, press

appears on display

Beverage, Potato, or

CLEAR/OFF and begin again.

 

 

Vegetable program, the

 

 

 

door was opened before

 

 

 

steam could be detected.

 

 

 

 

 

 

 

Steam was not detected

Use Time Cook to heat

 

 

in maximum amount

for more time.

 

 

of time.

 

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

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GE 164D3370P211 owner manual Oven will not start, Press CLEAR/OFF, CLEAR/OFF pad not, During Popcorn, Reheat