92 SuperScript 4600N — User’s Guide
Parallel Printing Problems
This section describes solutions to problems that might
appear when a computer is locally connected (with a parallel
cable) to the printer. Only Windows and UNIX computers
can be locally connected.

Nothing Printed

The printer does not indicate that a print job was received
and nothing was printed.
Solution
Assure the bidirectional parallel cable is attached securely.

Nonsense is Printed

This symptom appears as content that appears cryptic and
does not make any sense.
Solution
• Assure that an IEEE 1284 compliant bidirectional cable is
used.
• Assure that the computer provides an IEEE 1284
compliant parallel port.

Error Messages with Little or Nothing Printed

This may be a data communications problem between a
Windows 95 or higher computer and the printer.
Solutions for Windows 95 or Higher Computers
One of, or a combination of, the following solutions may
resolve the problem.
• With the printer driver open, click the Details tab to
move it to the front. Click Spool Settings to open the
Spool Settings dialog box. Clear the Disable
bidirectional support for this printer radio button.
• From the Spool Settings dialog box, select Print directly
to the printer radio button.
• Put the printer into unidirectional mode.
1. From the printer Operator Panel, press the OFFLINE
button.
2. Press MENU.
3. Press NEXT until COMMUNICATIONS appears.
4. Press SELECT and COMMUNICATIONS PARALLEL
PORT will appear.
5. Press SELECT.
6. Press NEXT until BIDI appears.
7. Press SELECT and ON will appear.
8. Press NEXT until OFF appears.
9. Press SELECT.
10. Press MENU.
11. Press ONLINE to finish.
To return the printer to directional mode, repeat the
steps, but select ON in Step 8.
Solutions for UNIX Computers
Put the printer into unidirectional mode.
1. From the printer Operator Panel, press the OFFLINE
button.
2. Press MENU.
3. Press NEXT until COMMUNICATIONS appears.
4. Press SELECT and COMMUNICATIONS PARALLEL
PORT will appear.
5. Press SELECT.
6. Press NEXT until BIDI appears.
7. Press SELECT and ON will appear.
8. Press NEXT until OFF appears.
9. Press SELECT.
10. Press MENU.
11. Press ONLINE to finish.
To return the printer to directional mode, repeat the
steps, but select ON in Step 8.