Parallel Printing Problems
This section describes solutions to problems that might appear when a computer is locally connected (with a parallel cable) to the printer. Only Windows and UNIX computers can be locally connected.
Nothing Printed
The printer does not indicate that a print job was received and nothing was printed.
Solution
Assure the bidirectional parallel cable is attached securely.
Nonsense is Printed
This symptom appears as content that appears cryptic and does not make any sense.
Solution
•Assure that an IEEE 1284 compliant bidirectional cable is used.
•Assure that the computer provides an IEEE 1284 compliant parallel port.
Error Messages with Little or Nothing Printed
This may be a data communications problem between a Windows 95 or higher computer and the printer.
Solutions for Windows 95 or Higher Computers
One of, or a combination of, the following solutions may resolve the problem.
•With the printer driver open, click the Details tab to move it to the front. Click Spool Settings to open the Spool Settings dialog box. Clear the Disable bidirectional support for this printer radio button.
•From the Spool Settings dialog box, select Print directly to the printer radio button.
•Put the printer into unidirectional mode.
1.From the printer Operator Panel, press the OFFLINE button.
2.Press MENU.
3.Press NEXT until COMMUNICATIONS appears.
4.Press SELECT and COMMUNICATIONS PARALLEL PORT will appear.
5.Press SELECT.
6.Press NEXT until BIDI appears.
7.Press SELECT and ON will appear.
8.Press NEXT until OFF appears.
9.Press SELECT.
10.Press MENU.
11.Press ONLINE to finish.
To return the printer to directional mode, repeat the steps, but select ON in Step 8.
Solutions for UNIX Computers
Put the printer into unidirectional mode.
1.From the printer Operator Panel, press the OFFLINE button.
2.Press MENU.
3.Press NEXT until COMMUNICATIONS appears.
4.Press SELECT and COMMUNICATIONS PARALLEL PORT will appear.
5.Press SELECT.
6.Press NEXT until BIDI appears.
7.Press SELECT and ON will appear.
8.Press NEXT until OFF appears.
9.Press SELECT.
10.Press MENU.
11.Press ONLINE to finish.
To return the printer to directional mode, repeat the steps, but select ON in Step 8.
