PREVENTING PAPER JAMS
This section explains how to prevent and remove paper jams. There are several things you can do to prevent paper jams.
•Make sure the paper in not folded, wrinkled, or curled.
•Do not overfill the paper trays. Paper Tray 1 and 2 have a
•Use paper, envelopes, labels, and transparencies that match the printer specifications (see Appendix A).
•If you have problems with double feeding, remove the media from the tray and fan the sheets. They may be sticking together.
Understanding the Paper Path
The following illustration shows the printer’s paper path. Understanding this path will help you locate paper jams. The paper is picked up from Paper Tray 1 (or 2) and passed under the Transfer Drum. It then passes through the Fuser Unit and is delivered to the Output Tray on the top of the printer.
Paper jams occur in the following three areas.
1.The top Fuser Roller/output area. Operator Panel will report PAPER JAM EXIT/DRUM.
2.The back Transfer Unit area. Operator Panel will report
PAPER JAM/INNER or PAPER JAM/DRUM.
3.The Paper Tray feed area. Error message on the Operator Panel will report MISFEED.
note: Frequent jams in any area indicate that area should be checked, repaired, or cleaned.
Paper Path of the SuperScript 4600N
TROUBLESHOOTING
•Store all media in a dry location.
•Make sure you have loaded the paper
| Output Tray |
1 | K |
| |
| Y |
| M |
2 | C |
3 |
|
Paper Tray 1
Preventing Paper Jams | 85 |